delta airlines food restricts its offerings to pasta :
After the airline said that reports of “spoiled” delta airlines food on an Amsterdam-bound flight forced the plane to divert to New York, delta airlines flights removed certain meal options from dozens of international flights on Wednesday.
On Wednesday, Delta offered pasta exclusively in the main cabin on roughly 75 international flights. It was unclear if Thursday’s menu adjustments would remain the same.
A Delta representative told CNBC in a statement that “out of an abundance of caution, Delta teams have proactively adjusted our in-flight meal service on a number of international flights on Wednesday, July 3.”
Customers who complained about spoiled delta airlines food in the main cabin on the Detroit-to-Amsterdam flight received an apology from Delta.
“We sincerely apologise to our customers for the inconvenience and delay in their travels; this is not the service Delta is known for,” a statement from Delta read.
Ash Dhokte, Delta’s onboard service manager, sent an email to employees on Wednesday stating that “immediate corrective actions have been implemented to avoid recurrence” and that the airline is looking into what went wrong.
delta airlines flights food Updates 2024 :
An inquiry for comment was not immediately answered by Delta caterer Do&Co.
Though onboard delta airlines food safety incidents are “extremely rare,” Dhokte wrote, “as our last line of defence, please examine the dish before serving it and do not serve any food that may have a contaminant.”
The incident happened during the busiest time of year for travel—the summer—when rival airlines are vying for passengers. According to Henry Harteveldt, a travel consultant and the founder of Atmosphere Research Group, airlines serve thousands of meals to passengers every day, so these kinds of incidents are uncommon.
“Delta is operating sensibly. You don’t want anyone to become ill on a plane during a delta airlines food scare, said Harteveldt. “The best and safest course of action is to visit all pasta.”
An additional challenge facing the airline industry is the potential strike by employees of major in-flight caterer Gate Gourmet. This week, federal mediators ended the mediation between Gate Gourmet and its unions, opening the door for a possible strike at the end of July.
Delta’s Dhokte stated in the staff note on Wednesday, “Gate Gourmet caters for us at 19 domestic stations and we are reviewing strategies to limit disruptions for you and our customers should an interruption occur.”
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